ClinPhone Pro and ClinPhone Pro Core run on the same cloud-native IRT platform, with the same quality framework and the same RTSM experts. Choose full configuration and self-service changes for complex protocols, or standardized templates for a fast go-live.
Same platform • 24/7/365 support on both plans • Self-service mid-study changes on ClinPhone Pro
For complex protocols that need an IRT built around them.
Self-service mid-study changes, without waiting on a change requestChoose ClinPhone Pro if:
For standard studies that need to start fast, on a proven set-up.
Fast go-live on pre-set, pre-validated templatesChoose ClinPhone Pro Core if:
Core is a curated configuration of ClinPhone Pro. Whichever plan you choose, the foundations of your study stay the same.
One architecture on Azure, engineered for scalability, resilience and disaster recovery.
Designed to support GxP, 21 CFR Part 11, EMA Annex 11 and GDPR requirements, with inspection-ready audit trails.
Project managers, solution designers and integration specialists who know IRT inside out.
Global service desk support for sites and study teams, on both plans.
Read each row as a trade-off. More configuration gives you room for complex designs. More standardization gives you speed and predictability.
| Feature | ClinPhone Pro | ClinPhone Pro Core |
|---|---|---|
| Set-up | ||
| Configuration | Fully configurable to your protocol | Pre-set, pre-validated templates designed by our IRT experts |
| Getting started | Configured to your protocol, with demonstrations from kick-off | Fast go-live on pre-set, pre-validated templates |
| Study designs | Complex and multi-cohort protocols, any phase | Single-phase, single-cohort designs. Mixed-phase or multi-cohort via change request |
| Visit schedules | Configurable schedules and visit modifications | One visit schedule, up to 25 visits |
| Running the study | ||
| Randomization | Blocked and dynamic randomization, cohort management, participant replacement | Direct enrollment, or blocked and stratified randomization: up to 2 treatment groups and 2 stratification factors |
| Dispensing | Configured to your protocol | Fixed or user-selected, up to 5 kits per visit. Single-material or simple combination |
| Clinical supply | Forecast Order, automated resupply, lot and expiry management, depot-to-depot and site-to-site shipments | Standard inventory controls, drug accountability and returns management |
| In-study changes | Self-service updates to inventory settings, recruitment controls and operational parameters, without a change request | Standardized changes, handled through change requests |
| Connections & insight | ||
| Integrations | EDC, eCOA, CTMS, inventory and depot systems | Pre-built Medidata Rave (EDC) and major depot vendors, included as standard |
| Reporting | Dashboards, audit trails, data change reports and operational analytics | Standard system reports |
| Service & commercial | ||
| Support | 24/7/365 support with full professional services | 24/7/365 support, training and kick-off meeting. Right-sized, with an upgrade path |
| Pricing | Scoped to your protocol and study needs | Competitive and predictable, with standard maintenance |
| Growth path | Scales across studies, sites and depots | Add-on templates or a move to full ClinPhone Pro, with no platform migration |
Start from your situation. The right plan follows.
You are a biotech running a standard single-phase study with a lean team
ClinPhone Pro CoreSpeed to first participant matters more than custom workflows
ClinPhone Pro CoreYour design is simple and your stack is Medidata Rave plus a major depot
ClinPhone Pro CoreYour protocol has multiple cohorts, dynamic randomization or frequent mid-study changes
ClinPhone ProYou run global supply across many depots and need demand forecasting
ClinPhone ProYour ecosystem includes eCOA, CTMS or in-house inventory systems
ClinPhone ProBoth plans sit on one platform. When a study outgrows its set-up, you add capability. You never migrate.
Go live fast on pre-validated templates.
Extend Core with add-on templates when the protocol asks for more.
Unlock full configuration, forecasting and self-service tools, on the same platform.
No. Core runs on the full ClinPhone Pro platform and quality framework. It is standardized, not simplified: pre-set templates replace custom configuration.
Yes. Add-on templates and full ClinPhone Pro capabilities are available as your needs grow, with no platform migration.
Core suits single-phase, single-cohort designs. Mixed-phase or multi-cohort studies can be accommodated through change requests. Our experts will tell you which plan fits best.
Yes. Both plans include round-the-clock global support. ClinPhone Pro adds full professional services; Core support is right-sized, with an upgrade path.
Pre-built integration with Medidata Rave (EDC) and major depot vendors is included as standard. Other systems point to ClinPhone Pro.
Share your study design with an RTSM specialist. In one conversation, you will know whether ClinPhone Pro or ClinPhone Pro Core gets you to first participant with the least risk.
