Serving science to improve people’s lives. In clinical development, time is more valuable than money: time is lives. Everything we do, from a single randomization to a global platform rollout, is measured against that.
About Us
Three Decades of IRT Expertise, in Service of Science
We are the standalone clinical business inside Perceptive, anchored in a 30+ year IRT/RTSM heritage and building the connected clinical ecosystem around it.
Answering your challenges, today and tomorrow, across every study design, therapeutic area, and phase.
Our Heritage
Our Story: 30+ Years of Pioneering IRT, in Service of Clinical Research
Our story starts in 1993 in Nottingham, UK, with ClinPhone: one of the founding brands of modern IRT.
Three decades on, the mission has not changed: serving science to improve people’s lives.
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1993 ClinPhone is founded
Nottingham, UK. One of the founding brands of modern IRT, built to make participant randomization and drug supply management more reliable.
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2008 Joins Parexel
As part of Perceptive Informatics, inside one of the world’s leading CROs, our IRT moves from telephone-based to fully web-based systems.
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2021 Independent as Calyx
A technology-first company, free to invest, innovate, and set our own direction.
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2024 Becomes Perceptive
With the acquisition of Invicro, Perceptive is organized into three focused businesses: eClinical, Imaging, and Discovery.
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2025 ClinPhone Pro Launches
Our cloud-native IRT/RTSM platform, now adopted by top 20 pharma clients.
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2026 Multi-solution Clinical
From IRT specialist to multi-solution provider, adding clinical supply management and eCOA through strategic alliances.
Purpose, vision & how we work
Our Purpose, Our Promise, and How We Work
To be the most trusted clinical partner in clinical research: anchored in market-leading RTSM, expanding into a connected ecosystem of best-in-class clinical solutions, and delivered by people who have done this for decades.
How We Deliver
Full ownership
We take accountability for outcomes, not only deliverables.
Client-centric
We align to your strategic priorities.
Quality first
Right-first-time results, without compromise.
Precision
Excellence where it matters most.
Collaborative
Embedded experts, working shoulder to shoulder with your team to accelerate delivery.
In practice
What That Looks Like, in Practice
Commitments are easy to write on a website. Here is how ours have shown up on real programs.
When speed matters most
During COVID-19, we delivered a live IRT in six days for a sponsor whose supply chain was under pressure.
When the relationship matters most
Some of our top-tier pharma clients have been with us for 25+ years, a rarity in clinical.
When quality matters most
Zero critical audit findings across our recent inspections.
When precision matters most
A 4.5/5 average client satisfaction score, sustained over multiple years.
When flexibility matters most
Every intervention is assessed for purpose and data, including a compliance-conscious, staggered adoption path for AI and machine learning. We never train models on sponsor IP or protocols outside the agreed scope.
Part of Perceptive
One Perceptive, Three Specialized Businesses
Perceptive Clinical is one of three specialized businesses inside Perceptive. Together we cover the full R&D lifecycle, from discovery to post-marketing, while each business stays specialized in its own domain.
You are here
Perceptive Clinical
IRT/RTSM, clinical supply management, and eCOA.
Perceptive Discovery
Preclinical and first-in-human pharmacology, translational, and radiochemistry services.
Discover Perceptive Discovery
Perceptive Imaging
Clinical trial imaging, adjudication, and image and read management.
Discover Perceptive Imaging
Leadership
Our Leadership Team
Mario Papillon
Chief Executive Officer
30+ years in global clinical development; previously CEO at Cerba Research.
Shaun Hopgood
Chief Operating Officer
35+ years in technology-enabled service delivery; expert in unified clinical trial platforms.
Henal Patel
Chief Financial Officer
10+ years in strategic finance, M&A and value creation across private-equity-backed healthcare, pharma services and SaaS businesses.
Lucy Neale
VP, Service Delivery
20+ years in life sciences operations, 15+ at Perceptive; distinguished IRT expert.
Philippe Nore
VP, Commercial
25+ years in commercial leadership across life sciences; former CCO at 4G Clinical.
Martin Levington
VP, Technology
Experienced technology executive across engineering, cloud, data, and governance.
Mehdi Rouich
Senior Director, Business Strategy
9+ years across venture capital and strategy consulting; builds the business through strategic projects, partnerships, and M&A.
Michelle Hardie
Director, Technical Product Management
30+ years in global IT and pharmaceutical technology; drives clinical product innovation.
Let’s Talk Through Your Trial
Tell us about your protocol, and our specialists will help you find the right approach.